CfA 17-08/26Consultant - DTM Enumerator

Banja Luka, Bosnia and Herzegovina·Posted today

Apply on IOM careers ↗

Full job description

Position details

Vacancy type: Consultancy
Recruiting type: Consultant
Contract type: Consultancy (Up to 11 months)
Office or unit: Country Office - Sub Office
Location: Banja Luka, Bosnia and Herzegovina
Application deadline: 2026-08-27T21:59:00+00:00

Context

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Project Context and Scope

Using the IOM Displacement Tracking Matrix (DTM) tools and methodologies, the project will support the systematic collection and analysis of migration flow data, and provide critical information on migrants’ locations, profile, vulnerability and needs, specifically in regard to the Turkish nationals. Building on more reliable and up-to-date information, relevant national institutions and humanitarian actors will be able to increase knowledge and skills for better risks profiling and migrant protection-sensitive response and improve the overall humanitarian and migration management response. IOM will build upon the existing operational capacities of the organization to undertake the assessment in a unified and systematic manner to provide reliable information on the current flow of migrants towards Europe.

Organizational Department / Unit to which the Consultant is contributing

The Consultant will contribute to the efforts of DTM team in Bosnia and Herzegovina

Responsibilities

Tasks to be performed under this contract

Under the overall supervision of DTM Regional Coordinator for the WB, and the direct supervision of the DTM Programme Data analyst, and DTM Field Assistant the consultant will support the efforts of DTM in Bosnia and Herzegovina in data collection, management. The tasks of this consultancy includes the following:
Adhere to the principles and the laws of the organization.
Be responsible to respect assessment deadlines as per IOM DTM guidelines;
Examine and process data into simple forms in accordance with instructions and guidelines received;
The service area covers locations within Bosnia and Herzegovina;
To understand and assimilate all surveys and not to start working before receiving adequate training;
To include all surveys approved by the DTM programme staff to be reported to the employee;
To inform the DTM Field Officer (focal point) of any change or emergency about population movements in the geographical scope of work, or events that may affect the population for any reason;
Investigate the sources of data to obtain reliable data by taking them from multiple sources to reach the most accurate results;
To send surveys to the focal point and DTM BiH information management unit make sure of their arrival and follow up any observations laid by the supervisor on the surveys, and then correct and forward them;
To adhere to the documents and securities of the organization;
Perform any other duties assigned by direct supervisor.

Performance indicators for the evaluation of results

Sound contribution the data collection process, with specific focus on Key Flow Monitoring points in Republika Srpska, Flow Monitoring Surveys, Migrant Presence Surveys and other ad-hoc surveys.

Qualifications

Required Qualifications and Experience

Education/Experience/Skills

High school diploma
Experience in field data collection, interviews
Knowledge of English language is required (oral and written)
Knowledge of Arabic, Farsi, Turkish or Pashto language is an advantage
Previous experience in working with migrants and for an international organization is a plus.

Languages

For this consultancy, working knowledge of English and local languages (Bosnian/Croatian/Serbian) is required. Knowledge of Arabic, Farsi, Turkish or Pashto language is an advantage

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Listing sourced from IOM careers. Applications are handled entirely by the employer.