Technical Officer

Position details

• Vacancy number: 2603339
• Grade: P3
• Contractual arrangement: Temporary appointment under Staff Rule 420.4
• Contract duration: 1 year (Subject to availability of funds, satisfactory performance and continuing need for the position.)
• Organization: EM_JOR WHO Representative%27s Office, Jordan
• Schedule: Full-time
• Closing date: Aug 28, 2026, 11:59:00 PM

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.

PURPOSE OF THE POSITION

In the context of the regional escalation (Grade 3) and associated health emergency impacts in Jordan, the Medical Evacuation Officer will provide technical and program management expertise to the Medical Evacuation (MEDEVAC) technical team.  The WHO MEDEVAC project aims to scale up the medical evacuation from Gaza to Jordan and contribute to the humanitarian relief efforts by providing quality health services for critically ill patients from Gaza and support the humanitarian commitment of the government of Jordan through the humanitarian corridor to Jordan within the frame of wider Gaza response efforts to undertake effective and accountable MEDEVAC operations.

OBJECTIVES OF THE PROGRAMME

The mission of WHO's Health Emergencies Programme is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

DESCRIPTION OF THE DUTIES

Under the direct supervision of the WHO Health Emergencies (WHE) Lead, and the general guidance of the Head of WHO Country Office (HWCO), the incumbent t will serve as the Medical Evacuation Officer providing technical advice, coordination of WHO Country Office activities of supporting MEDEVAC. This requires continuous contact with officials and representatives from health sector partners, other technical staff in partner agencies (both within and outside the UN system), and staff of Ministry of Health (MOH) and other stakeholders. The incumbent will collaborate with technical staff at the three levels of the organization.

1. Contribute to maintaining an overview of the MEDEVAC situation in Jordan through providing technical advice on all issues related to MEDEVAC & Repatriation, with a strong focus on MEDEVAC criteria setting, critically reviewing, analyzing, and using evidence-based data for such recommendations. 
2. Act as the key focal point with regards to the MEDEVAC action and the associated project activities. Escalating and /or /consulting with the functional line manager when and where necessary. 
3. Ensure programmatic planning, coordination, and timely delivery of the technical and administrative tasks by the agreed subcontractors are achieved, as outlined in the project work plan.
4. Take management responsibility for the delivery of action by contractors responsible for the MEDEVAC, ensuring connectivity and complementarity with the action being delivered. 
5. Lead on bringing the overall project work plan activities together in close collaboration with the medical evacuation team, operations support and logistics teams across geographical locations. 
6. Coordinate periodic reviews of the programmatic, technical/ medical achievements and progress indicators. 
7. Analyse and synthesize incoming information and ensure that updates are provided on a regular and timely basis to all levels of the reporting matrix internally and externally. 
8. Serve as liaison on MEDEVAC, maintaining and establishing further relationships as needed with the identified MoH MEDEVAC focal point, Governmental Authorities, NGOs, and Governmental Authorities of Receiving/Transiting Member States. 
9. Ensure close coordination and open communication between all stakeholders who are involved in the MEDEVAC operational activities and represent WHO position. 
10. Implement technical and program recommendations for corrective action to the project. 
11. Oversee the quality control of the subcontractors and other funding-related agreements, ensuring compliance with WHO policies and practices and donor requirements of the project. 
12. Participate in the development or update of any protocols, standard operational procedures and guidelines developed as part MEDEVAC and repatriation operations. 
13. Perform any other technical, operational, or incident-specific related duties within the WHE portfolio, as required, requested by the supervisor.

 

REQUIRED QUALIFICATIONS

EDUCATION

Essential: First University degree in Medicine.
Desirable: Advanced University degree in Medicine.

EXPERIENCE

Essential: A minimum of five years of work experience with international exposure relevant to the position in health sector coordination, with tracked experience in critical patient care and transfers, and MEDEVAC.
Desirable: Experience in designing and implementing MHPSS interventions for affective communities by humanitarian crises emergencies. 
Related experience in concept note and proposal writing, log frame, budget development and program implementation, including the management of financial and human resources. documented experience of operational and technical knowledge within the area of medical evacuations and establishing systems and processes to context due to needs. 
Previous experience with WHO, other UN agencies, EMTs, health cluster partners, recognized humanitarian organizations or non-governmental organizations and working with national authorities such as MoH and EMS. 
Related experience in development and implementation of strategies and action plans within WHO and/or UN agencies.

FUNCIONAL KNOWLEDGE AND SKILLS

• Proven skills in health emergency operations and coordination. 
• Excellent knowledge strategic thinking, political and stakeholder analysis, negotiation methods, leadership and development. 
• Knowledge of international governmental collaboration and ability to work with other agencies and development partners in middle and or low-income country settings. 
• Demonstrated knowledge of clinical case management / clinical care activities, and MHPSS with a proven ability to identify and solve technical and any associated operational problems in difficult circumstances. 
• Demonstrated professional writing and oral skills including the development of high-quality reports, oral presentations, and technical/persuasive documents for consideration at the highest level of the Organization.

 

WHO COMPETENCIES

1. Teamwork
2. Respecting and promoting individual and cultural differences
3. Communication
4. Moving forward in a changing environment
5. Building and promoting partnerships across the Organization and beyond

 

USE OF LANGUAGE SKILLS

Essential: Expert knowledge of English and Arabic.
Other Skills (e.g. IT): High level of Proficiency in MS Office in particular excellent Excel skills and knowledge of an enterprise/organization resource planning software.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 70,212 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2,188 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.
 

ADDITIONAL INFORMATION

-Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework.

-This vacancy notice may be used to fill other similar positions at the same grade level.

-Only candidates under serious consideration will be contacted.

-A written test and/or an asynchronous video assessment may be used as a form of screening.

-In the event your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net.  Some professional certificates may not appear in the WHED and will require individual review.

-According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

-Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual.

-The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.

-WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

-WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

-Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.

-An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.

-WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

-WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

-WHO also offers a wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

-The statutory retirement age for staff appointments is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

-For information on WHO's operations please visit: http://www.who.int  

-Staff members in other duty stations are encouraged to apply.

*For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

-Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int .

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