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Administrative Assistant

Pretoria, South Africa·Posted today

Full job description

Position details

  • Vacancy type: Vacancy Notice
  • Recruiting type: General Service
  • Contract type: Fixed-term (1 year with possibility of extension)
  • Office or unit: Country Office
  • Location: Pretoria, South Africa
  • Application deadline: 2026-11-08T21:59:00+00:00

Context

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the Chief of Mission and Sub-Regional Director and the direct supervision of the Sub-Regional Health Assessment Program Coordinator (SRHAPC) and technical supervision of the Resource Management Officer (RMO), the successful candidate will be responsible for the carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Pretoria, South Africa. 

 

The role of the administrative assistant is to support the Migration Health Assessment Clinic (MHAC) in the smooth running of its administrative duties.

Responsibilities

The role of the Administrative Assistant is to:

 

  1. 1. Coordinate and ensure that various internal office administrative support procedures such as document tracking, filling, archiving system for medical files, blood test results and follow-ups. 

  1. 2. Coordinate and maintain there is a systematic e-archiving system for medical files, blood test results and follow-ups. 

  1. 3. Prepare mail out lists for the embassies; liaise with the embassies regarding the processing status of immigrants and dispatch of the documents. 

  1. 4. Set up and maintain an orderly storage system for chest X-rays and keep hard copies of medical documents (informed consent, radiologist’s report, sputum smear results, pregnancy test results etc). 

  1. 5. Photocopy and scan medical documents as necessary. 

  1. 6. Provide feedback on staff allocation to the various units within the MHAC. 

  1. Implement improvements to strengthen internal control mechanisms; adapt inputs for new procedure to complement or to improve existing instructions/standard operating procedures in order to achieve streamlined efficiencies. 

  1. 7. Receive all completed medical deferrals/furtherance, x-rays and other documents from MHD, update the reception of the same in the database and forward to the migration health physician for clearance. 

  1. 8. With the Resource Management Officer (RMO) and the SRHAPC coordinate the issuance/renewal of staff contracts, leaves, attendance records maintenance, medical and insurance monitoring and security issues. Act as main liaison between MHD and procurement, finance and HR units for all related activities. 

  1. 9. Maintain an inventory and organize timely, cost-effective and appropriate procurement and storage of stationeries, IT equipment and consumables, hygiene products, medical supplies and equipment, as needed for the MHAC. 

  1. 10. Coordinate the acquisition, renovation, refurbishment and regular maintenance of the MHAC facility with the MHAC supervisor. 

  1. 11. Administer the office’s petty cash and submit the necessary reports to 12. supervisor. Ensure reconciliation of service fees and bank statements. 

  1. 13. Ensure correctness of travel authorizations and advise on allowances for staff members leaving on duty travel. 

  1. 14. In co-ordination with the RMO and the SRHAPC, participate in budget and expenditures monitoring, monthly and annual financial reporting. Collect relevant statistics and provide financial analysis, in coordination with the MHAC supervisor. 

  1. 15.Perform such other duties as may be assigned by the supervisor. 

 

Qualifications

Required Qualifications and Experience

Education

  • ​​Bachelor’s degree in Administration/Management/ Medical Administration or a related field from an accredited academic institution with at least three years of relevant working experience.  OR 
    • ​Secondary School Diploma with at least five years of relevant working experience.​ 

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

    • ​​Knowledge and experience in administration, procurement or accounting;  

    • ​Working with refugees/migrants in a medical setting is an advantage; 

    • ​Previous working experience with NGOs or international organizations is an advantage;  

    • ​Demonstrate accuracy in handling and reporting data.​ 

Skills

    • ​​At least an intermediate level of MS office skills; 

    • ​Organizational skills; 

    • ​Communication skills​ 

 

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, Fluency in ​English​ is required (oral and written) is required; common languages spoken in South Africa.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Listing sourced from IOM careers. Applications are handled entirely by the employer.

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