Technical Remote Participation Moderator Roster
ITU
Direct from EBRD careers
| Requisition ID | 37164 |
| Office Country | United Kingdom |
| Office City | London |
| Division | Operations & Service Management |
| Contract Type | Short Term |
| Contract Length | 12 months |
| Posting End Date | 02/11/2026 |
Purpose of Job
The individual directly interfaces with Banking origination and Portfolio (front office) teams throughout key stages of the pre and post signing lifecycle. They are expected to deliver accurate and timely screening of parties across a pipeline/portfolio of names using a combination of structured and unstructured data sources. This core control activity is a key step in ensuring adherence to our Integrity Due Diligence Guidelines, supporting the Banks broader adherence to its established risk appetite.
Alternatively the individual will directly interface with internal clients to provide market data/research information. This business intelligence activity supports the growth and maintenance of the Bank’s pipeline and portfolio, as well as other business activities.
The individual will need to adopt a continuous improvement mindset and will be expected to support and be a part of improving operational processes across the screening function.
Accountabilities & Responsibilities
Operational Performance:
• Execute screening/research processes to expected service standards (quantitative and qualitative)
• Demonstrate personal commitment to delivering outstanding operational performance by adhering to established operational metrics – quality, timeliness and customer satisfaction
• Responds to queries in a prompt and timely manner. Where necessary, escalating across the three lines of defence
• Communicate with relevant departments to ensure that the decision-makers are aware of the risks involved with specific projects/transactions
• Where necessary, provide additional capacity across the wider screening team to ensure expected service levels are maintained, including unanticipated deadlines defined by internal/external clients
Operational Standards, Risk, Control & Governance:
• Be a part of a culture where team members are responsible for the quality of their output, ensuring adherence to established quality/assurance targets
• Help support the broader improvement of OSMs control environment
• Ensure that new processes and practices are conducted in line with quality standards, applicable policies and relevant legislation
Continuous Improvement:
• Be a ‘team player’ in a team/department responsible for creating a ‘best in class’ operational function
• Demonstrate self-awareness of personal and broader operational metrics, identifying opportunities to improve (either personally or collectively)
Service Management & Third Party Management:
• In delivering day-to-day operational activity, conform to established service levels and standards
• Where necessary, work in a collaborative manner with other colleagues/teams involved in a hybrid service model
Stakeholder Management:
• Works collaboratively with colleagues to facilitate operational outcomes that adhere to established service levels
• Positively influence others to help deliver a sustainable operations function
• Proactively works with the Business to identify and manage backlogs, guiding them on prioritisation and, where necessary, conveying wider operational constraints
• Be an ambassador for OSM across other departments by delivering outstanding operational outcomes
Knowledge, Skills, Experience & Qualifications
The individual appointed must have the necessary seniority to be able to take on responsibilities associated with the role, being able to handle the pressures of the role in a manner appropriate to the Bank. The candidate should have the following:
• University educated in a related discipline/field, or equivalent work experience.
• Proven industry experience in related AML/KYC activity (either 1st or 2nd line of defence) – including Sanctions, PEPs and adverse media screening.
• Good experience in a corporate research unit in the financial services sector.
• Understanding of current market practices and related technology platforms (and their functionality/capabilities).
• Comfortable with balancing operational workloads/queues and actively communicating with Banking and Compliance teams.
• Excellent written and verbal communication in English.
• Must have positive, collaborative and solution orientated attitude with a track record of achieving results across KYC/AML and/or Research teams.
• Fluent English (essential); Russian, French/Arabic, Turkish are advantageous.
What is it like to work at the EBRD? / About EBRD
Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.
At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.
The EBRD environment provides you with:
Diversity is one of the Bank’s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.
Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
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Listing sourced from EBRD careers. Applications are handled entirely by the employer.
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