Associate Inter Agency Coordination Officer

October 26, 2026

A (least hardship)

Family

NOB

National Professional Officer

Reason

Regular > Regular Assignment

2026-11-09

Associate Inter-Agency Coordination Officer

Organizational Setting and Work Relationships
The Associate Inter-Agency Coordination Officer is usually located in Country Operations, Multi-Country Offices, Regional Bureaux, and Regional Refugee Coordinator's Office or in the Public Partnerships and Resource Mobilization Service in Headquarters. S/he plays a crucial support role in ensuring UNHCR's approach to partnership and inter-agency processes are coherent. The main aim is to assist senior management, as well as partner agencies, to ensure that UNHCR can fulfil its role to support the Government to lead the refugee response, coordinate other actors - including development actors at the early stages of a refugee response - and support the adherence to UNHCR inter agency commitments in IDP situations. This should be done in line with UNHCRs Mandate, the Global Compact for Refugees, the 2019 IDP policy, and agreed inter-agency commitments.

The Associate Inter-Agency Coordination Officer ensures that support is provided for strategic planning, assessment, monitoring and analysis, of any joint assessments or interagency plans at the field level. The incumbent will have direct contact with other staff members in the inter-agency structure from UN agencies, international and non-governmental organizations, and the government. The post requires the ability to prioritize tasks and to organise work independently based on direction from the supervisor. The incumbent will put particular emphasis on multi-sectorial information, coverage of information sources (UN and non-UN) and contributions to programs and projects, and interagency processes and products. The incumbent will be tasked with setting up and supporting different inter agency meetings, ensuring UNHCR's coordination role where applicable and UNHCR input where necessary. S/he will also be tasked with ensuring note taking and information sharing across a number of actors. The incumbent may also be tasked with the collection, presentation and dissemination of agreed inter agency data and information, including that coming from various stakeholders outside of UNHCR.

S/he will also support the Inter-Agency Coordinator in maintaining a constant dialogue with donors on the overall funding/resource status of the humanitarian programs in close collaboration with all partner agencies (UN and NGOs). A key tool in this regard will be the facilitation and support of periodic Inter-Agency meetings, sector or cluster specific meetings, as well as to support the broadening of relevant inter-agency information through meeting reports, situation updates and newsletters.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Provide support to inter agency processes, including for coordination in refugee settings and cluster coordination in IDP settings
- Include partners in any UNHCR led interagency response, respecting their respective mandates and programme priorities.
- Provide appropriate support for operational planning and forward looking coordination of the inter-agency humanitarian and development response.
- Support the planning of adequate contingency and preparedness for new emergencies / scenarios is in place.
- Close follow up on the strategic, operational, and day to day basic assistance sector/ cluster issues.
- Coordinate the basic assistance Sector by chairing regular working groups meetings, ensuring all agencies in the sector are adequately represented, liaise closely with a wide range of donors and governmental institutions, etc.
- Provide close guidance and support to basic assistance working groups at field level.
- Provide analysis on key humanitarian / development issues and trends in close collaboration with the information management team.
- Conduct regular programmatic and funding gaps analysis.
- Support the development of harmonized assessment, monitoring and evaluation activities in line with the agreed inter agency response
- Draft correspondence, documents and reports, guidance notes, background information for meetings and workshops.
- Conduct regular field visits to support and build the capacity of field working groups as well as ensuring field perspectives underpin the sector strategy.
- Develop a harmonized referral system for the sector in conjunction with the information management team.
- Liaise with external partners and local organizations on behalf of different sectors, the Interagency Coordination Unit, and UNHCR.
- Lead, facilitate, and organize dedicated Sector Working Group meetings and technical task forces.
- Prioritize tasks and organize work independently.
- Engage with all sectors and identify IA Coordination activities.
- Make recommendations on IA Coordination issues.
- Work closely with government counterparts on issues related to the basic assistance.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education
Social Sciences;
Development Studies;
Economics;
International Relations;
Political Affairs;
or other relevant field.

Certificates and/or Licenses
Not specified.

Relevant Job Experience
Essential
Minimum 3 years of relevant experience in humanitarian or development programme implementation, including experience in facilitating inter-agency coordination at sector or macro-level. Good knowledge of the UN system, NGOs and related planning and coordination practises. Knowledge of MS Office applications. Knowledge of refugee protection principles and framework. Presentation delivery and/or public speaking experience.

Desirable
Demonstrated expertise in emergency response and preparedness planning and monitoring, including a good understanding of related standards and indicators. Demonstrated expertise in either assessments, monitoring and evaluation, research for programmes, and policy / context analysis. Experience in coordinating and implementing cash based interventions, including harmonization of practices and operating procedures. Experience in leading and facilitating meetings, delivering presentations, and conducting trainings for technical and non-technical audience. Work experience in the interagency response.

Functional Skills
IT-Computer Literacy
CO-Drafting and Documentation
PR-Refugee Protection Principles and Framework
ER-Inter-Agency Leadership/Coordination
ER-Inter-Agency Resource Mobilisation
ER-Inter-Agency External Relations
CO-Public Speaking
DM-Data Collection and Analysis
CB-Cash-based Programming/Managing/Planning
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

The ideal candidate would have demonstrated experience in humanitarian or development coordination involving multiple organisations and stakeholders, preferably including inter-agency, inter-sectoral or sector-level coordination.
Experience facilitating consultations, working groups or other multi-stakeholder platforms, and building consensus among actors with different mandates, priorities and institutional perspectives, would be particularly desirable.

Experience contributing to strategic planning and review processes would be an asset, including the ability to analyse operational trends, needs, funding levels, partner capacities and other contextual information and translate these into clear strategic priorities and practical coordination recommendations. Strong analytical skills and experience using quantitative and qualitative information to support planning, advocacy and decision-making would be highly desirable.

The candidate would ideally have experience supporting the harmonisation of humanitarian programming across multiple organisations, including developing or contributing to common guidance, standards, tools or technical approaches, particularly in cash and voucher assistance. Experience in Cash and Voucher Assistance programming or coordination, basic needs programming, social protection or related humanitarian assistance modalities would therefore be an advantage, particularly where this has involved multipurpose or cross-sectoral approaches, technical guidance, programme harmonisation or coordination across project cycles.

Experience working across different coordination structures and linking sectoral, inter-sectoral and sub-national processes would be valuable. The position would benefit from a candidate who can understand how different thematic priorities intersect, identify opportunities for complementarity and support coherent approaches across humanitarian, resilience and development actors.

The candidate should have the capacity and flexibility to work effectively in emergency situations and rapidly changing operational environments. The ability to adapt coordination approaches, reprioritise work at short notice, manage ambiguity and remain effective under pressure would be particularly important.

The desired candidate would also have experience engaging a broad range of institutional stakeholders beyond traditional humanitarian partners, including public institutions, municipalities, Red Cross and Red Crescent actors, development organisations, international financial institutions, donors and local or refugee-led organisations. Experience strengthening the participation of national and local actors, supporting localisation or institutional ownership, and maintaining constructive relationships across organisations would be particularly useful.

Experience in designing or supporting multi-sectoral project mapping, monitoring or information management exercises would be desirable, particularly where findings are used to identify gaps, improve coordination, strengthen programme integrity or inform strategic decision-making. Familiarity with data analysis, presentation of findings and the development of accessible analytical products would also be an advantage.

The candidate should demonstrate strong facilitation, communication, drafting and presentation skills, together with sound judgement, diplomacy, political awareness and the ability to navigate sensitive institutional environments. The ability to remain composed and solutions-oriented under pressure, balance strategic considerations with operational detail, and communicate constructively across hierarchies and organisations would be particularly important.

Experience coordinating complex events, consultations or partnership initiatives involving diverse stakeholders would be an asset, particularly where such processes require inclusive participation, strategic positioning and follow-up across multiple institutions.

For positions involving supervision or team coordination, previous experience providing guidance, delegating responsibilities, supporting staff development and maintaining a constructive and inclusive working environment would be desirable. The ability to combine clear direction with staff empowerment and attention to workload and wellbeing would be an asset.

No additional language or certification requirements are proposed beyond those already established in the applicable standard job description.

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks, and integrity clearances.

PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME & SURNAME INFORMATION.

Staff members should serve for a minimum of one year following assignment before being considered eligible to apply for another position within the same category. This requirement is waived in respect of staff members whose position is being changed or whose assignment/appointment through the joint staff/management review body is in a replacement capacity.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.

External candidates should be legally present in Türkiye at the time of application, recruitment, and hire.

Non-Turkish citizens are required to upload their residence permits or relevant documents under the ‘Certifications’ section, by selecting the type ‘Personnel Administration – Other’, to be considered for this job opening. Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.

The minimum educational requirement for this position is a completed university degree.

For further information on how to apply, please visit the ‘UNHCR - Application and Selection’ page, at https://www.unhcr.org/how-to-apply.html.

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Nature of Position:

The Associate Inter-Agency Coordination Officer is based in the Inter-Agency Coordination Unit (IACU) in Ankara and contributes to the effective functioning of UNHCR’s inter-agency coordination responsibilities in Türkiye. The position supports national-level coordination processes and maintains close engagement with relevant sector and thematic coordination structures, including the Basic Needs Sector, the Cash-Based Interventions Technical Working Group and other platforms under the 3RP refugee response architecture.

The position has a substantive role in supporting strategic planning, coordination and monitoring of inter-agency processes. This includes facilitating the development of common approaches among partners, identifying operational and thematic gaps, supporting alignment across sectors, and contributing to national and regional planning and reporting processes. The role also requires close engagement with relevant line ministries and public institutions to support government validation, ownership and buy-in for key strategies, approaches and coordination outputs. The incumbent is expected to support the translation of evolving operational developments into coordinated action and ensure that relevant issues are brought to the attention of partners and coordination structures in a timely manner.

The position requires regular engagement with a diverse range of partners and the ability to facilitate dialogue among actors with different institutional mandates, operational priorities and perspectives. The incumbent may be required to facilitate or chair coordination meetings, support consultation processes, contribute to the development of sector strategies, guidance and common positions, and represent relevant coordination structures in broader inter-sectoral, partner and stakeholder discussions. Given its role in the coordination of Cash and Voucher Assistance, the position also has a technical dimension and requires sufficient technical capacity, or the ability and willingness to further develop such capacity, to provide programmatic guidance to partners on CVA approaches, including harmonisation, targeting, transfer values, implementation considerations and other relevant aspects of cash programming.

The operational environment requires the incumbent to combine strategic and analytical thinking with practical coordination skills. The position involves consolidating and analysing information received from UNHCR, partners and other relevant sources, reviewing coordination and information management products, and contributing to evidence-based planning and decision-making. Close cooperation with the Data, Identity Management and Analysis Unit on information management is an important element of the role.

The position operates with a considerable degree of independence within the overall direction provided by the supervisor. It requires regular prioritisation of competing demands, anticipation of coordination needs and timely follow-up with partners and internal colleagues. The role involves frequent facilitation of multi-stakeholder processes, engagement on sensitive or complex issues, and coordination across humanitarian, development and institutional actors. It also requires the incumbent to exercise sound judgement and political awareness in a dynamic operational environment, including situations that may require rapid adaptation to emergency response and preparedness priorities.

Direct and regular interaction with forcibly displaced and stateless people is not identified as a primary function of the position. The role is principally focused on inter-agency coordination, strategic planning, partner engagement and information exchange at the national level.

The position requires extensive interaction with external stakeholders. These may include UN agencies, national and international NGOs, the International Red Cross and Red Crescent Movement, civil society organisations, development actors, international financial institutions, donors, national and local authorities, and other relevant institutions involved in the refugee response.

The incumbent is expected to maintain constructive working relationships with these stakeholders, facilitate information exchange and consultation, and contribute to coherent and harmonised approaches across coordination structures. The position may also involve participation in field missions and regional coordination meetings, which support an understanding of operational developments and strengthen links between national and sub-national coordination processes.

The position also contributes to localisation efforts by working closely with national and local actors whose roles and mandates support greater local ownership of the response. This includes ensuring that UNHCR provides meaningful technical and strategic input to localisation processes, while supporting the strengthening of local capacities, increased sharing of coordination responsibilities and, where appropriate, the gradual handover of selected responsibilities to national or local actors.

The Associate Inter-Agency Coordination Officer works within the Inter-Agency Coordination Unit in Ankara and reports to the Senior Inter-Agency Coordination Officer.

The position works closely with other members of the IACU, sector coordinators, DIMA, field offices and other relevant functional units within UNHCR. The incumbent is also expected to maintain regular working relationships with external coordination partners and to support effective communication between national and sub-national coordination structures.

No direct supervisory responsibility is identified as an inherent element of the position in the available source material. The role nevertheless requires the incumbent to exercise initiative and professional judgement, organise and prioritise work independently within the guidance provided by the supervisor, and facilitate processes involving multiple internal and external stakeholders.

The position is based in Ankara but has a national scope and may require participation in field visits, regional coordination meetings, workshops and other external engagements as operationally required.

Living and Working Conditions:

 Ankara is the capital city of Türkiye and has a modern developed infrastructure with sufficient availability of education, health, transportation and other public services. Various types of accommodation are on offer in the housing market. It has a continental climate with cold, snowy winters due to its elevation and inland location, and hot, dry summers. Rainfall occurs mostly during the spring and fall. The general security situation in Ankara remains calm and stable. There have been no serious security incidents recorded in Ankara since 2016. UNHCR security management is guided by the UN Common Security Management System and security advisories are shared with staff as and when required.

Additional Qualifications

Skills

CB-Cash-based Programming/Managing/Planning, CO-Drafting and Documentation, CO-Public Speaking, DM-Data Collection and Analysis, ER-Inter-Agency External Relations, ER-Inter-Agency Leadership/Coordination, ER-Inter-Agency Resource Mobilisation, IT-Computer Literacy, PR-Refugee Protection Principles and Framework

Bachelor of Arts: Development Studies, Bachelor of Arts: Economics, Bachelor of Arts: International Relations, Bachelor of Arts: Political Affairs, Bachelor of Arts: Social Science

Certifications

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

This position doesn't require a functional clearance