Community of practice management, moderation & reporting - AI emergency (AIDERS)

Host entity: WHO

Application deadline: 10/09/2026

Mission and objectives

The World Health Organization serves as the directing and coordinating authority for public health within the United Nations system. WHO seeks to promote health, ensure everyone can attain the highest level of health, keep the world safe and serve the vulnerable through partnerships, people and countries.

Assignment context

WHO EMRO has launched the AIDERS Community of Practice on the WHO Collaboratory to support practical, responsible use of AI for emergencies (surveillance, response, and operational decision-making).

The CoP now needs a structured 8-week operational push to keep daily activity consistent and grow membership and participation.

The selected volunteers will support execution and moderation of engagement and working group activities, working closely with WHO CoP coordinators and technical leads.

All technical direction, content approval, and final decisions remain with WHO staff; the volunteers helps implement and coordinate the process.

Task description

The volunteers will work under the supervision of the CoP Coordinator (WHO Health Emergencies). The role requires strong community management skills, clear writing, comfort with AI concepts in emergency settings, and the ability to deliver structured outputs on schedule.

Key deliverables (8 weeks)

The Volunteer is expected to deliver the following minimum outputs.

1) CoP daily operations (Weeks 1–8)

Moderation coverage: Platform check twice per weekday; respond/tag the right focal point within 24 hours.

Member onboarding: Welcome message and orientation for new members within 48 hours of joining.

Community hygiene: Maintain pinned posts (“Start here”, rules, how to join WGs), keep key links updated, and escalate sensitive issues promptly.




2) Monitoring and reporting (Weeks 1–8)

Weekly metrics update (every Friday):

New members, total members

Weekly active members

Posts/comments/reactions

Top 3 threads

Issues/risks + mitigations

Plan for next week

Skills and experience

Experience supporting an online community (forum/Teams/Collaboratory/learning group): welcoming members, moderating posts, and keeping discussions active.

Experience writing short, clear posts and weekly summaries for a mixed audience.

Experience using AI tools (e.g., ChatGPT-style) for drafting/summarising and awareness of basic limits: may be wrong/biased; do not use sensitive data.

Experience organising work with simple trackers/calendars and delivering weekly updates on time.

Experience working with technical leads: drafting content, getting reviews, and applying feedback.

Full eligibility requirements, conditions of service and application instructions are available on the official UNV platform.