E T Consultant (Communication and Engagement)

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org ITS Vice Presidency Context The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9 v=VTFGffa1Y7w Department Context ITS Operations and Country Engagement Department (ITSOE) delivers innovative products and services to frontline staff working on over 6,000 projects throughout every Region and Global Practice. Our teams support and enable Bank priorities, boost operations efficiency and effectiveness, and facilitate Operational knowledge discovery. Our delivery model leverages global expertise, design and architecture, leading technology, and robust processes to deliver business solutions that ensure value for money. Unit Context The ITS Country Engagement unit (ITSCE) delivers digital support for global and country-specific products, supports systems aligned with the new Country Engagement model, and provides geospatial solutions to improve spatial visibility and impact tracking. It also drives the delivery of AI-powered business solutions to support business priorities and accelerate data-driven decision-making across the institution. The unit’s geospatial portfolio supports operational teams in applying location-based insights, mapping, imagery, and related digital tools to strengthen project design, implementation, monitoring, and communication. The Communication and Engagement officer supports ITSCE unit in communications, stakeholder engagement, and business coordination. Develops executive communications, manages outreach activities, coordinates events and engagement opportunities, and helps increase awareness and adoption of ITSCE priorities, solutions, and services. Works closely with leadership, product teams, internal and external business stakeholders to deliver clear, consistent messaging, support strategic initiatives, and strengthen collaboration across the Bank, and partner organizations. Translates complex topics into concise business messages and ensures effective execution of leadership priorities through strong coordination and communication. Specific Responsibilities • Serve as a focal point for ITSCE communications, stakeholder engagement, and business coordination activities. • Prepare presentations, briefing notes, talking points, leadership updates, newsletters and announcements. • Develop success stories, adoption stories, impact narratives, and promotional materials highlighting ITSCE solutions and initiatives. • Coordinate communications and engagement activities with Regions, Global Practices, OPCS, DEC, other ITS teams, MDBs and external partners. • Manage stakeholder interactions and build trusted relationships with senior stakeholders, track follow-up actions and support the timely execution of leadership priorities communications and engagement activities. • Coordinate and help organize workshops, forums, roadshows, and other internal and external events, including agendas, materials, communications, and stakeholder coordination. • Facilitate information flow between leadership, product teams, business stakeholders, and partner organizations. • Maintain stakeholder engagement plans, communications calendars, and tracking mechanisms. • Monitor engagement outcomes, stakeholder feedback, and communication effectiveness and prepare management reports and summaries. • Identify opportunities to increase awareness, sponsorship, adoption, and visibility of ITSCE products, services, and strategic initiatives. • Support preparation of management reviews, strategic planning activities, and executive engagement materials.