Information Management Officer

Host entity: UNICEF SYR

Volunteer type: National

Areas of expertise: Emergency preparedness, crisis response, Data science, information management, Artificial Intelligence, Education

Application deadline: 27/10/2026

Mission and objectives

With the strong presence on the ground and partnerships with local communities and organizations across multiple sectors, UNICEF aims to reach more children and families. Upholding the humanitarian principles, UNICEF supports integrated, multi-sectoral programming and continues to improve sustained, equitable and safe access to critical basic services in areas where the needs are the highest.
UNICEF, in coordination with partners, aims to ensure accountability to affected populations with integration of gender, child safeguarding as well as prevention from sexual exploitation and abuse into its programmes.
UNICEF aims to reach children no matter where they are or live.

Assignment context

The Education Sector in Syria, led by the Ministry of Education and co-led by UNICEF, coordinates over 160 organizations to expand access to safe, inclusive, and quality education, while providing strategic guidance, harmonizing efforts, and ensuring alignment with national priorities.

In 2025, the Education Sector and its members provided access to formal and non-formal learning for more than 2.1 million children across Syria, with 160 partners actively reporting their activities across all governorates. Specifically, partners supported formal and non-formal education, PSS for students and teachers, school rehabilitation, teacher training, Cash Assistance, Mine Risk Education, and capacity building for education personnel on emergency preparedness and disaster risk reduction.

Following the transition from the Whole of Syria architecture to one national system, coordination functions are now fully integrated under the national Education Sector mechanism, ensuring unified planning, monitoring and reporting. In parallel, education administrative structures across the country have been integrated under the Ministry of Education’s leadership, requiring stronger linkages between sub-national implementation, information management and national-level planning.

At the inter-sectoral level, recommendations emerging from the Humanitarian Reset include a simplification of area-based coordination structures. Under the revised arrangement, Deir-ez-Zor, Al-Hasakeh and Ar-Raqqa will be covered through one area coordination hub. For the Education Sector, this creates a need for stronger and more consistent information management across the three governorates, including partner mapping, activity monitoring, analysis and information exchange tosupport effective area-level coordination and ensure that sub-national evidence feeds into national sector planning and decision-making.

The Information Management Officer (UNV) will be based in the Qamishli Field Office and will support Education Sector coordination across Al-Hasakeh, Ar-Raqqa and Deir-ez-Zor, including support to both the Qamishli and Deir-ez-Zor Field Offices and to the respective NGO co-coordinating partners supporting area-level education coordination. Under the supervision of the Education Specialist (NOC), with technical guidance from the National Education Sector Coordinator (P4), the position will strengthen the collection, management, analysis and visualization of education data; support partner reporting, monitoring and information exchange; and help ensure coherent information management across the consolidated area coordination structure.

The position will also contribute to national-level Education Sector information management functions. This will include active participation in the national Data and Assessments Technical Working Group and, on a needs basis, support to the national Information Management function, including data consolidation, analysis, visualization, assessments and other information products required to inform sector planning, monitoring and decision-making.

Task description

Task description:

Within the delegated authority and under the supervision of the Education Specialist or his/her designated mandated representative(s), the UN Volunteer will:

1- Maintain an up-to-date overview of the education response across Al-Hasakeh, Ar-Raqqa and Deir-ez-Zor, including partner presence, geographical coverage, activities, target groups and implementation status.

2- Support the National Information Management Officer and Sector coordination team to manage and strengthen partner reporting systems, including 4W/5W and other Education Sector monitoring tools; follow up with partners on reporting completeness and timeliness; clean, validate and consolidate submissions; and support partners to resolve data-quality issues.

3- Produce regular area-level analysis and information products for coordination and decision-making, including dashboards, maps, infographics, snapshots, gap analyses, partner presence maps and other products requested by the area coordination teams.

4- Identify geographical, programmatic and population-level gaps and overlaps in the education response and support the Education Sector coordinators and NGO co-coordinating partners to use evidence to inform operational priorities and partner discussions.

5- Support needs assessments and situation monitoring across the three governorates, including coordination of education-related data collection, secondary data review, assessment design, data consolidation and analysis, as required.

6- Monitor changes affecting access to education and continuity of learning, including displacement, returns, school functionality, shocks and other emerging issues, and support timely analysis of their implications for the education response.

7- Support enhanced effectiveness of area-level Education Sector coordination mechanisms at sub-national level, through the preparation of data and analysis for coordination meetings, presentations and briefing materials; maintenance of partner contact and membership information; and follow-up on agreed information-management actions.

8- Work closely with the UNICEF Sub-National Sector Coordinator, and NGO co-coordinating partners in Qamishli and Deir-ez-Zor to strengthen consistent approaches to information management across the consolidated area coordination structure and ensure both locations have access to the information required to support effective coordination.

9- Ensure coherent information flows between sub-national and national levels, including timely submission and consolidation of area data into national Education Sector systems and ensuring that national tools, indicators, definitions and reporting standards are applied consistently.

10- Contribute actively to the national Education Sector Data and Assessments Technical Working Group, including participation in discussions on indicators, assessments, methodologies, data quality, analysis and information products.

11- Provide support to the national Education Sector Information Management function on a needs basis, including data cleaning and consolidation, analysis, visualization, assessment support, monitoring products and other priority information-management requirements.

12- Support analysis for humanitarian planning and monitoring processes, including needs analysis, severity analysis, response monitoring and other elements of the Humanitarian Programme Cycle, as required.

13- Strengthen the information-management capacity of Education Sector partners at sub-national level, including through orientation, coaching and practical support on reporting tools, indicators, data quality, data interpretation and visualization.

14- Promote responsible and appropriate management of education data, including adherence to agreed data-protection, confidentiality, disaggregation and data-quality standards.

15- Undertake other information-management and analytical tasks required to support effective Education Sector coordination at area and national levels.

Skills and experience

1- Demonstrated experience for 3 years in information management, data management, monitoring and evaluation, statistics, research, assessments, or a related analytical function.

2- Strong skills in data collection, cleaning, validation, consolidation, analysis and visualization.

3- Proficiency in Microsoft Excel, including use of formulas, pivot tables and data-quality checks.

4- Experience developing or maintaining dashboards, maps, infographics or other information products; experience with Power BI, Tableau, GIS software or similar tools is an asset.

5- Experience working with partner reporting systems, including 4W/5W or similar activity-monitoring tools, is highly desirable.

6- Ability to analyse data and translate findings into clear, practical information for operational planning and decision-making.

7- Experience supporting needs assessments, situation monitoring, response monitoring or other humanitarian analysis processes is desirable.

8- Experience working in humanitarian, development or emergency-response settings is an asset; experience with Education Sector/Cluster coordination is highly desirable.

9- Strong coordination and interpersonal skills, including the ability to work effectively with government counterparts, UN agencies, NGOs and other partners.

10- Ability to support and build the capacity of partners on reporting tools, indicators, data quality and information-management processes.

11- Strong organizational skills and ability to manage multiple reporting and analytical requirements across different geographic locations.

12- Excellent written and verbal communication skills, with the ability to present complex data in a clear and accessible manner.

13- Ability to work independently while maintaining close coordination with field and national-level teams.

Competencies and values

Accountability

Adaptability and flexibility

Creativity

Judgement and decision-making

Planning and organising

Professionalism

Self-management

Living conditions

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. This position is based in Qamishli. National UN Volunteers are expected to be culturally sensitive and adjust to the prevailing culture and traditions.

Benefits Package:

• Entry lump sum (one-time payment): USD 350
• Monthly Volunteer Living Allowance (VLA): USD 1,218.08
• Danger and Hardship Differential depending on the hardship classification and family/non-family status of the duty station.
• Free access to UNV's learning and career development resources

For more information on please visit the Entitlements Calculator: https://app.unv.org/calculator.

Full eligibility requirements, conditions of service and application instructions are available on the official UNV platform.