Multimedia Communication Officer

Host entity: WHO

Volunteer type: International

Areas of expertise: Audio-visual content, Communication, advocacy, public information

Application deadline: 16/09/2026

Mission and objectives

The World Health Organization is a specialized agency of the United Nations Public Health Organization established in 1948. The objective of the World Health Organization shall be the attainment by all peoples of the highest possible level of health.
World Health Organization achieves its goals by performing its essential functions:
1. Take a leadership role in key health issues and create partnerships when joint action is needed;
2. Set research priorities and encourage the acquisition, application and dissemination of useful knowledge;
3. Setting standards and criteria and encouraging and monitoring them;
4. Develop ethical and evidence-based policies
5. Provide technical support, be an agent of change and build institutional capacity in a sustainable way;
6. Monitor health status and assess health trends.

Assignment context

The UN Volunteer will be part of the Communications Unit at the WHO Regional Office for Africa, supporting the Regional Director, senior management, technical programmes, health emergency operations and country offices. The role contributes to the Unit’s regional communications project by producing audiovisual and multimedia content, digital and web materials, leadership messaging, social media assets and event coverage that communicate WHO’s work and public health guidance. Working with stakeholders across the Regional Office and country offices, the Communications Unit role is to strengthen public health advocacy, resource mobilization, and the visibility, credibility and impact of WHO’s work across the African Region.

Task description

Purpose of the assignment:
The United Nations Volunteer will support the recording, editing, production, and management of audiovisual content produced by the Communications Unit. The incumbent will also provide graphic design support for video thumbnails, social media products, visual explainers, and other communication assets. The UN Volunteer will contribute to maintaining timely and reliable audiovisual production services, including during periods of increased demand or temporary absence of the staff member responsible for this function.

Reporting and supervision:
The United Nations Volunteer will work under the overall supervision of the Head of the Communications Unit. Day-to-day technical guidance, work planning, task assignment, and quality assurance will be provided by the staff member responsible for web and audiovisual production. All content will be subject to the applicable World Health Organization (WHO ) editorial, technical, and managerial review and approval processes prior to publication.

Duties and responsibilities:
Within the delegated authority and under the supervision described above, the United Nations Volunteer will undertake the following tasks:

1) Audiovisual recording: Record interviews, statements, leadership messages, presentations, meetings, events, and other assigned audiovisual content. Operate cameras, microphones, lighting, teleprompters, and related audiovisual equipment. Support recordings conducted in the communications studio, meeting rooms, offices, and external locations. Assess recording locations and recommend appropriate camera, lighting, and sound arrangements. Ensure that recordings meet required standards for image quality, sound, framing, lighting, and composition. Support remote recordings conducted through approved digital platforms. Support livestreamed, virtual, and hybrid communication activities when required.

2) Video editing and post-production: Edit interviews, institutional videos, public health stories, leadership messages, event highlights, documentaries, and other assigned productions. Produce short-form adaptations of longer content for social media and digital platforms. Select relevant sequences and excerpts in consultation with communication and technical colleagues. Incorporate approved titles, subtitles, captions, lower thirds, logos, credits, transitions, and motion graphics. Perform colour correction, sound enhancement, image stabilization, and other necessary post-production adjustments. Adapt videos to the formats, aspect ratios, and technical specifications required for WHO websites, YouTube, X, Facebook, Instagram, LinkedIn, and other approved channels. Export and compress final products while maintaining appropriate image and sound quality. Incorporate review comments and deliver final approved versions within agreed deadlines. Ensure that editing does not alter, distort, or misrepresent approved public health information.

3) Visual storytelling: Work with communication officers and technical experts to translate complex public health information into clear and engaging audiovisual content. Contribute to the preparation of scripts, storyboards, shot lists, and visual treatments. Recommend appropriate footage, graphics, text, sound, and visual elements. Identify opportunities to repurpose existing footage for campaigns, reports, and social media. Apply ethical storytelling principles, particularly when content involves patients, children, vulnerable populations, emergencies, or affected communities. Ensure respect for dignity, privacy, informed consent, cultural sensitivity, and the principle of “do no harm”. Use only authorized music, footage, photographs, fonts, and creative assets.

4) Graphic design: Design video thumbnails and cover images. Produce social media cards, quote cards, campaign visuals, event graphics, and other supporting assets. Develop simple infographics and visual explainers based on approved content. Adapt graphics to the sizes and technical formats required for different platforms. Ensure that visual products are clear, accurate, accessible, and compliant with WHO’s visual identity. Prepare and maintain editable source files and final publication files.

5) Equipment and studio support: Support the operation of the Communications Unit’s audiovisual studio. Prepare, test, install, and safely store audiovisual equipment. Conduct routine checks of cameras, microphones, lighting equipment, batteries, storage media, cables, and accessories. Maintain an updated inventory of equipment placed under the incumbent’s responsibility. Report damaged, missing, or malfunctioning equipment promptly. Recommend practical improvements to production processes and studio configuration.

6) Digital asset management: Organize raw footage, project files, photographs, graphics, and final audiovisual products. Apply agreed file-naming, folder structure, metadata, and version-control conventions. Maintain appropriate backups of active production files. Transfer approved products and reusable assets to the relevant institutional repositories. Facilitate retrieval and reuse of archived content. Respect WHO requirements relating to confidentiality, privacy, copyright, consent, data protection, and information security.

7) Coordination and reporting: Review assigned production requests and clarify their objective, audience, format, deadline, and approval process. Develop realistic production schedules in consultation with the supervisor. Provide regular updates on completed, ongoing, and pending assignments. Coordinate with communication officers, technical experts, translators, interpreters, photographers, and external service providers as required. Contribute to the documentation of recurring production workflows and procedures. Perform other related communication and multimedia duties assigned by the supervisor.

8) Expected results and outputs: The United Nations Volunteer will contribute to the following results: Assigned recordings are completed professionally and within agreed timelines. Videos are edited accurately and delivered in formats suitable for publication. Short-form and platform-specific adaptations are produced as required. Video thumbnails and related graphic assets are delivered with audiovisual products. WHO editorial, technical, ethical, accessibility, and visual identity standards are consistently applied. Studio equipment and production assets are properly prepared, handled, and stored. Raw footage, project files, and final products are systematically organized and archived. Essential audiovisual services remain available during periods of increased workload or staff absence. Specific targets will be established through periodic workplans agreed with the supervisor.

Skills and experience

Relevant experience: A minimum of 5 years of demonstrated experience recording and editing professional video content. Experience operating cameras, microphones and lighting equipment. Experience editing interviews, institutional content or social media videos. Experience preparing audiovisual products for digital platforms. Experience in basic graphic design and image editing. Experience managing production deadlines and review cycles. Availability of a relevant professional portfolio.

Technical and functional skills:
Proficiency in professional editing software such as Adobe Premiere Pro, Final Cut Pro or DaVinci Resolve. Working knowledge of motion graphics software such as Adobe After Effects or equivalent. Ability to use graphic design and image-editing applications such as Adobe Photoshop, Illustrator, InDesign, Lightroom, Canva or equivalent. Good knowledge of camera operation, sound recording, lighting, framing and visual composition. Understanding of video formats, codecs, compression and export settings. Ability to prepare, synchronize and review subtitles and captions. Understanding of copyright, image rights, informed consent and ethical content production. Ability to organize and archive large volumes of audiovisual files. Ability to understand technical public health information and present it accurately. Ability to work under pressure, manage priorities and meet deadlines. Knowledge of accessibility practices for audiovisual content is desirable. Responsible familiarity with AI-assisted audiovisual and design tools is an asset.

Languages: Fluency in English or French is required.
Working knowledge of the other language is desirable.

Competencies and values

• Communicating in a credible and effective way: Expressing ideas clearly, listening, and sharing information transparently.
• Producing results: Delivering high-quality outputs efficiently and meeting organizational goals on time.
• Fostering integration and teamwork: Cooperating and building effective partnerships with colleagues across different groups.
• Moving forward in a changing environment: Adapting positively to shifting situations, new challenges, and modern working methods.

Living conditions

The Republic of Congo is a low-middle income country, located in Central Africa sub-region. The country shares boundaries with Gabon in the South-West, Cameroon and Central Republic Africa in the North and Northeast, the Democratic Republic of Congo in the East, Angola and Atlantic Ocean in the South. The country is generally stable and safe in the main urban and rural areas. Frequent disruptions are recorded in the electricity supply, particularly in Brazzaville (political capital) and Pointe-Noire (economic capital). The living cost is relatively affordable, but some concerns with the cost of decent housing should be noted. The population enjoys dressing in style and loves music both profane and religious. According to United Nations security standards, life and travel in Brazzaville and in the other areas major are secure. The Republic of Congo is a unique country. It provides for an interesting and enriching environment, but also requires a mature level of cultural awareness, as well as more stamina and commitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability and willingness to live and work in harsh and potentially hazardous conditions, involving physical hardship and little comfort, are essential.

Full eligibility requirements, conditions of service and application instructions are available on the official UNV platform.