Operations Support Officer

Position details

• Vacancy number: 2603695
• Grade: NO-B
• Contractual arrangement: Fixed-term appointment
• Contract duration: 12 months
• Organization: SE_BHU WR Office, Bhutan
• Schedule: Full-time
• Closing date: Sep 24, 2026, 9:59:00 PM

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.

OBJECTIVES OF THE PROGRAMME

The objective of the Programme is to deliver WHO core functions at the country level with particular focus on the organization's directing and coordinating role for international work. Within the framework, activities include support to the Government in formulation, implementation and evaluation of national health policies, strategies and plans, and development and management of WHO's technical cooperation programmes at the country level in close cooperation and coordination between WHO and the government, UN agencies and other external partners. The immediate unit objective is to ensure effective planning and implementation of WHO's collaborative programmes in Bhutan within the framework of the regional programme and facilitate programme delivery by providing timely administrative services to programme delivery, collaborators, staff and consultants in all aspects of administrative and financial operations including budget and finance, human resources, Fellowships, procurement, travel, ticketing and transportation, logistics, building management safety and security of staff , information technology including GSM operations, telecommunications, publication, dissemination, media, protocol, and public relations. Further to provide accurate guidance, information and practices which lead to full compliance and accountability with the organization's established rules and regulations.
 

DESCRIPTION OF DUTIES

Under the direct supervision of the WHO Representative, the incumbent will perform all or part of the following, and other related responsibilities as required by the needs of the office: - 

- Provide information on all aspects of WHO country office operations - including interpreting policies, systems and procedures, to the head of the WHO office and other staff at the WHO country office, field offices and projects.

- Supervise operations' staff and teams in delivering the full range of services in budget and finance, human resources, procurement, information and communication technology, security and staff safety, and general administration, incompliance with organizational policies, regulations, and procedures.

- Provide appropriate solutions, grounded in policy compliance and geared towards responsiveness to business needs.

- Assist in reviewing, coordinating and assessing the biennial work plans of the division/ unit including the human resources plans.

- Provide analytical inputs for financial monitoring and monitoring of programme implementation, recommending ways to accelerate implementation.

- Provide information and advice on financial policies and procedures applicable to the office in conformity with WHO established procedures.

Specific Duty

- Planning and management of workplans, budget and systems and processed for monitoring and reporting results.
 

REQUIRED QUALIFICATIONS

Education

Essential: A university degree (bachelor's)in a relevant field (such as finance, management, accountancy, economics or business administration).
Desirable: Training in business administration or programme management.
 

Experience

Essential: A minimum of two years of relevant experience (administrative and managerial service provision, in compliance with related rules and procedures).
Desirable: Previous work experience in WHO or other United Nations agency, preferably in General Service/ National Professional Officer category.
 

Skills

- Administrative, financial, and management principles, procedures, and policies of large public-sector organizations.- The principles and practices of administration, programme, and project management.- Quality assurance and compliance monitoring- Implementation of financial budgetary principles- Analysis of financial and administrative data- Ability to engage with government, UN agencies and other development partners- Ability to maintain excellent interpersonal working relations- Ability to work with competing priorities under pressure
 

WHO Competencies

-Teamwork
-Respecting and promoting individual and cultural differences
-Communication
-Producing results
-Ensuring the effective use of resources
-Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.


 

REMUNERATION

Remuneration comprises an annual base salary starting at BTN 1,367,021 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
 

ADDITIONAL INFORMATION

• Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework.

• This vacancy notice may be used to fill other similar positions at the same grade level.

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual.

• The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.

• WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO's operations please visit: http://www.who.int.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.

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