Programme Officer – Knowledge Management and Compliance

Host entity: UNICEF Yemen

Volunteer type: National

Areas of expertise: Knowledge management, research, reporting, Communication, advocacy, public information

Application deadline: 17/11/2026

Mission and objectives

UNICEF is committed to ensuring special protection for the most disadvantaged children – victims of war, disasters, extreme poverty, all forms of violence and exploitation, and those with disabilities. UNICEF responds in emergencies to protect the rights of children.

Assignment context

The assignment carries specific accountability for donor reporting, TPM coordination, and compliance with the World Bank’s SEA/SH/GBV Action Plan and related safeguarding requirements, including a focal-point role for case management of reported complaints. It also covers broader knowledge and data management functions, including joint reporting with WHO based on the joint UNICEF–WHO results framework for the World Bank project.

Task description

•Support to programme development and planning:
• Provide technical and operational support throughout all stages of World Bank project programming processes, executing programme transactions and preparing materials, analyses, presentations, indicators and targets to facilitate programme review and approval.
•Support development of the convergence score card management system and associated operational mechanisms for the Geographic Accelerator Initiative.
•Provide ongoing data management support for the Geographic Accelerator Initiative, feeding results into the convergence coordination platform and into related donor reporting.
Programme management, monitoring and third-party monitoring (TPM):
•Work closely and collaboratively with colleagues and partners to discuss operational and implementation issues for UNICEF-supported quality of care work and related digital platforms; provide solutions and recommendations, and alert appropriate staff and stakeholders for higher-level intervention drawing from the integrated supportive supervision and mentorship systems; maintain records of reports and assessments to capture and institutionalize lessons learned.
•Serve as the Health Section’s focal point for Third-Party Monitoring (TPM): plan, manage data collection, contract and report on TPM to all relevant donors (including the World Bank, FCDO, Gavi and the Pandemic Fund), and coordinate the management response following each quarterly TPM round across all donors.
•Manage the Results Frameworks for the Primary Health Care (PHC) programme and for other donor grants supporting PHC, ensuring accurate, consistent tracking and reporting of results across donors.
•Conduct biannual secondary analysis of TPM data to produce periodic safety audits, in compliance with the World Bank’s SEA/SH/GBV Action Plan requirements.
•Manage and oversee third-party contracts and verify contractor compliance with approved allocations, organizational rules, regulations and procedures, as well as donor commitments and standards of accountability and integrity.
•Prepare regular and mandated sectoral programme/project reports for management, donors and partners, including serving as focal point for World Bank-specific reporting (bi-weekly, bi-monthly and bi-annual submissions).
Compliance and risk management:
•Manage the Complaint and Feedback Mechanism (CFM) for the Health Section and serve as focal point for incident case management, liaising with the Risk Management Unit (RMU) and the out-post Yemen Service Centre (YSC) to update the status of incidents in the Management Information System (MIS).
•Serve as focal point for management of the Risk Matrix and overall environmental and social safeguard standards as they relate to the Health Section, including World Bank-funded
reported on.
•Provide technical and operational support to government counterparts, NGO partners, UN system partners and other stakeholders on the application of World Bank and UNICEF policies, standards and best practices related to compliance, risk management and safeguarding within the World Bank project implementation context.
•Conduct or support programme field visits to assess progress, identify critical issues, bottlenecks and potential problems, and follow up to ensure timely resolution.
Knowledge, data and information management:
•Serve as the Health Section’s focal point for knowledge management, including pen-holding on key technical and programmatic documents, data analysis, and maintenance of the Section’s knowledge repository.
•Identify, capture, synthesize and share lessons learned for knowledge development and to build the capacity of stakeholders to use programme data and analysis.
•Support the management of programme and sectoral data, including maintaining project databases on beneficiaries and outputs/achievements, and provide technical and operational support in establishing and maintaining databases.
•Apply innovative approaches and promote good practices to support delivery of sustainable results, including supporting the design and oversight of evidence generation so that findings are captured and made available as knowledge products on key interventions under the World Bank projects.
Networking and partnership building:
•Participate in inter-agency collaboration with WHO on the jointly implemented and reported World Bank-funded health programmes, leading collaboration with partners on monitoring, evaluation and reporting of results, and act as a resource person in capacity-building initiatives for clients and stakeholders.

Skills and experience

•Minimum of 7 years of professional experience in one or more of the following areas: public health/nutrition planning and management, monitoring and evaluation, or health emergency/humanitarian preparedness.
• Familiarity with World Bank-financed programme reporting, results-framework management, or donor-funded health programming.
• Experience with third-party monitoring (TPM) systems, risk and compliance management, complaint and feedback mechanisms, or GBV/SEA-• SH safeguarding is considered an asset.
• Relevant experience in a UN system agency or organization is considered an asset.

Competencies and values

• Care, Respect, Integrity, Trust, Accountability and Sustainability (UNICEF core values)
• Demonstrates self-awareness and ethical awareness
• Works collaboratively with others
• Builds and maintains partnerships
• Innovates and embraces change
• Thinks and acts strategically
• Drives to achieve impactful results
• Manages ambiguity and complexity

Living conditions

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. National UN Volunteers are part of the medical insurance plan.

National UN Expert volunteers in Yemen are entitled to:
- Monthly Living Allowance 1,385.92 $
- Non Pensionable Bonus 364.50 $
- UNV - Expertise Differential 554.37 $
- Well - Being Differential 415.78
- Annal and learning leaves
- Free medical and life insurance
- Free access to different learning platforms


The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos.”

Full eligibility requirements, conditions of service and application instructions are available on the official UNV platform.