Staff Association Management Associate

Host entity: WHO PHL

Volunteer type: National

Areas of expertise: Administration, Communication, advocacy, public information, Logistics, procurement, commodities

Application deadline: 30/10/2026

Mission and objectives

WHO in the Western Pacific

Together with 37 Member States and areas, we fight infectious diseases like dengue and malaria, and noncommunicable diseases like diabetes and heart disease. Through immunization campaigns and initiatives such as First Embrace, we help mothers and children survive and thrive. We ensure the safety of our environment, our air, our water and our food – all of which impact our health every day. We prepare for and rapidly respond to disasters and emergencies, never losing sight of the fact that we are dealing with issues of life and death. With the stakes so high, we strive for excellence in working to bring better health and well-being to the nearly 1.9 billion people of the Western Pacific Region.

Assignment context

The WHO Western Pacific Region (WHO-WPR) Staff Association represents the interests of staff members across the WHO Regional Office for the Western Pacific. It serves as a platform for promoting staff welfare, safeguarding staff rights and interests, and fostering collaboration, engagement, and mutual understanding among personnel throughout the Region.

To effectively carry out its mandate, the Staff Association works closely with staff members, WHO administrative units, and other stakeholders in implementing activities and initiatives that support staff well-being and engagement. This includes coordinating communications, maintaining membership and financial records, organizing meetings and events, and supporting the implementation of the Staff Association workplan.

The Staff Association Management Associate will provide administrative, secretarial, financial, and operational support to the WHO-WPR Staff Association to ensure the efficient implementation of its activities and services. The position will contribute to strengthening organizational effectiveness through effective coordination, record management, financial administration, stakeholder engagement, and support to staff welfare initiatives.

Task description

Under the overall guidance of the Chairperson of the WHO-WPR Staff Association and direct supervision of the Treasurer of the WHO-WPR Staff Association, the Staff Association Management Associate will carry out the following tasks:

• Coordinate administrative and secretariat support for the implementation of the Staff Association workplan and activities
• Maintain financial records and supporting documentation, including transaction recording, reconciliations, payroll inputs, financial monitoring, and preparation of financial reports and statements
• Support compliance with Staff Association financial management, procurement, and recordkeeping procedures under the guidance of the Treasurer
• Receive, screen, and manage correspondence, documents, and reports, ensuring timely routing, follow-up, and action on assigned matters
• Maintain and update activity schedules, calendars, and records, and support the coordination of meetings, consultations, events, and special initiatives with relevant stakeholders
• Draft and prepare routine correspondence, announcements, meeting summaries, reports, and other communication materials to support Staff Association operations
• Maintain accurate and up-to-date membership records and support the dissemination of information on Staff Association activities, policies, decisions, and initiatives through appropriate communication channels
• Support initiatives that promote staff engagement, welfare, and effective communication among Staff Association members
• Assist in the management of Staff Association merchandise and inventories, including monitoring stock levels, sales records, quality control, and related administrative processes
• Maintain records related to supplier contracts and coordinate with vendors and service providers as required
• Collaborate with Staff Committee members, WHO administrative units, and external stakeholders to support the effective implementation of Staff Association priorities and activities
• Perform other related duties and responsibilities as assigned by the Chairperson or the Staff Committee

Skills and experience

• A minimum of 5 years of progressively responsible experience in administrative support, office management, financial and records administration, communications, or related fields;
• Data and information management, records management, financial administration, communications, and stakeholder coordination; experience working in WHO, the United Nations system, Staff Associations, or other international organizations is an asset;
• Excellent oral and written skills; excellent drafting, formulation, reporting skills;
• Accuracy and professionalism in document production and editing;
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners.
• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
• Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet; familiarity with database management; and office technology equipment;
• Self-motivated, ability to work with minimum supervision, ability to work with tight deadlines; and
• Have affinity with or interest in staff representation, staff welfare initiatives, and the values and principles of the United Nations system.

Competencies and values

• Technical expertise
• Producing results
• Fostering integration and teamwork
• Communicating in a credible and effective way
• Moving forward in a changing environment

Living conditions

Security Situation
Manila, as the capital city of the Philippines generally offers a safe environment for residents and visitors. While the city itself is typically secure, it’s important to remain vigilant and stay informed about local conditions, particularly in neighborhoods known for higher crime rates. Volunteers should follow UN security protocols and travel advisories.

Access and Air Travel
Manila is home to Ninoy Aquino International Airport (MNL), the main gateway to the Philippines. The airport provides numerous international and domestic flight options. Within the city, public transportation, taxis, and ride-sharing services facilitate easy access to various destinations.

Climate
Manila has a tropical climate characterized by high humidity and temperatures ranging from 25°C to 32°C (77°F to 90°F). It experiences three main seasons: Tag-init (dry season, December to May), Tagulan (rainy season, June to November), and cooler months in December and February. Typhoons can occur, particularly during the rainy season.

Cultural Awareness
Manila is a melting pot of cultures. While dress is generally casual, modest clothing is recommended, especially in religious sites. Alcohol consumption is common in social settings; moderation is encouraged, as excessive drinking can be viewed negatively.

Cost of Living
The cost of living in Manila is higher than in many other regions of the Philippines. A modest lifestyle typically ranges depending on individual preferences and lifestyle choices. Please check the following link for more information https://wise.com/us/blog/cost-of-living-in-the-philippines

Availability of Food/Water/Electricity
Manila boasts a vibrant food scene, offering a variety of local and international cuisines. Fresh produce and seafood are readily available. However, tap water is generally not safe to drink, so bottled water is recommended. Electricity is widely available, although power outages can occur, particularly during severe weather.

Medical Facilities
Medical facilities in Manila are of good quality, with numerous hospitals providing both public and private services. It is advisable for volunteers to have health insurance, as emergency care can be expensive.

Banking Facilities
Banks are easily accessible throughout Manila, offering ATMs, currency exchange, and online banking services. While credit cards are accepted in many establishments, cash remains the preferred payment method in smaller shops and markets.

Communication Infrastructure
Manila has a well-developed communication infrastructure, with reliable mobile networks and internet access. Major areas offer high-speed internet, while mobile plans are affordable, facilitating easy communication with family and friends.

Education facilities
Manila offers a variety of educational facilities for international UN volunteers with children, including international schools that follow different curricula, such as American, British, and IB programs. These schools provide quality education and a supportive environment for expatriate families. Many institutions also offer extracurricular activities and language support. It's advisable to research and apply early, as spots can be competitive.

You can check full entitlements at the duty station at https://app.unv.org/calculator.
The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos

Full eligibility requirements, conditions of service and application instructions are available on the official UNV platform.