Staff Counsellor (National Officer NOA), Port au Prince, Haiti

Port-au-Prince, Haiti, The Republic Of·Posted today

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Full job description

DEADLINE FOR APPLICATIONS

23 September 2026-23:59-GMT-05:00 Eastern Time (Port-au-Prince)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

ABOUT WFP Haiti

The World Food Programme (WFP) has been supporting the people of Haiti for decades, providing life‑saving assistance and resilience support in one of the world’s most food‑insecure contexts. Each year, WFP Haiti supports millions of vulnerable people through emergency food and cash assistance, school meals, nutrition support, livelihoods, and resilience‑building programmes, while working closely with national partners to strengthen food systems and social protection. The Haiti Country Office operates in a highly complex environment and plays a central role in the humanitarian response across the country.

THE ROLE

JOB TITLE: National Staff Counsellor

TYPE OF CONTRACT: Fixed Term - NOA

UNIT/DIVISION: Human Resources with reporting line to Regional Wellness unit

DUTY STATION (City, Country): Port au Prince, Haiti (Full time, office based)

DURATION: 1 year

JOB PURPOSE:

There is a crucial need to provide counsel and guidance to staff at this critical period where WFP Haiti staff and particularly field-based staff are faced with traumatic situations for some and very stressful situations for most the others because of the socio-economic situation and hardship facing the population and them indirectly through their relatives.

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

Provide counselling support services to WFP staff and if needed to their dependents; this may include case management and referral to other resources as required

Provide counselling services to individuals and/or groups during emergencies, provide services in a timely & sensitive manner to staff and dependents after critical incidents and ensure proper follow-up.
Plan regular field visits and provide visit reports upon return to duty station
Provide induction course to staff newly recruited
Plan and facilitate a support session for the Hotline team on a regular basis
Based on data trends and requests from other divisions/units/offices and under the supervision of the international counsellor, develop and provide a range of training and programs including but not limited to team building, resilience, harassment, and cross-cultural sensitivity to improve morale, health, and team dynamics that promote staff wellbeing
Identify and liaise with high-quality local mental health resources that can be used for referrals or in times of crisis. Ensure proper follow-up when a staff member is referred.
Prepare a monthly report on the activities conducted including statistical data.
Maintain the highest ethical standards related to the provision of psychological services; 10. Other duties as assigned.
Other responsibilities as required by the Unit.

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

Education:

Master’s degree in clinical or counselling psychology, Sociology, or University degree with at least 5 years more relevant work experience.

TECHNICAL REQUIREMENTS:

The candidate should hold active licensure/registration as a mental health professional with a recognized governing association and be a member of that organization in good standing. Additional training or certification in a broad range of related fields, such as alcohol/substance abuse, resilience, cross-cultural communication, conflict resolution, mediation, trauma etc. will be an advantage

Languages:

Fluency in oral and written communication in English and French is required, and fluency in other local language is an advantage.

KNOWLEDGE & COMPETENCIES

Broad knowledge of all facets of the field of counselling and ability to provide an environment in which others can talk confidentially and act without fear of repercussion within a climate of established trust.
Excellent communication skills (oral, written and presentations) including the ability to defend and explain difficult issues and positions to the staff at all levels.
Ability to identify clients' needs and suggest appropriate solutions.
Ability to establish and maintain productive partnerships with clients.
Ability to contribute to the strategic vision of the Wellness division based on trends identified using a population health model.
An excellent team player and values working with a multidisciplinary and cross-culturally diverse team.
Very good working knowledge of technology tools such as PowerPoint, Excel and Word.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:

A minimum of 2 years of progressively responsible professional experience relevant to the field is required.

Experience either working in a hardship location or providing counselling services to staff working in very difficult and insecure environments is an asset.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Listing sourced from WFP careers. Applications are handled entirely by the employer.