Volunteer Online Community Communication and Administration Support

Host entity: UNDP Istanbul International Center for Private Sector in Development

Areas of expertise: Communication, advocacy, public information

Application deadline: 04/11/2026

Mission and objectives

Istanbul International Centre for Private Sector in Development (ICPSD) supports the private sector and foundations to become transformative partners in development through research, advocacy for inclusive business, facilitation of public-private dialogue and brokering partnerships. ICPSD, established in 2011 in partnership with the Government of Türkiye, is one of UNDP's six Global Policy Centres. It leads UNDP’s global work on private sector and foundations and supports UNDP’s offices all over the world. The Center focuses on four thematic areas:

1. Inclusive Business;

2. Private Sector Engagement in Skills Development;

3. Impact investing;

4. Resilience and Crisis Response.

The Center also hosts four global initiatives: Business Call to Action, SDG Philanthropy Platform, Global Islamic Finance and Impact Investing Platform and Connecting Business Initiative.

Under its work on private sector engagement in skills development, UNDP ICPSD supports the Skills for an Inclusive Future (S4IF) Network, which promotes partnerships and practical solutions to strengthen future-ready skills. This Online Volunteer assignment will support the preparation and delivery of a four-week Green and Digital Skills Training Programme focusing on the skills needed for the green and digital transitions in Türkiye's energy sector.

Assignment context

The S4IF Network, jointly established by UNDP ICPSD and the European Bank for Reconstruction and Development (EBRD), is implementing the Green and Digital Skills Training Programme in collaboration with Enerjisa Enerji. The four-week online training programme aims to equip university and technical school students in Türkiye with future-ready skills in green and digital transformation, artificial intelligence, sustainability, and related areas.

The online volunteer is expected to support the S4IF team during live training sessions by moderating and facilitating participant engagement. The volunteer will also assist with community management tasks, including tracking participant attendance and progress, making announcements, communicating with students, sharing training materials, collecting assignments and feedback, and supporting the smooth implementation of the programme.

Native-level Turkish proficiency is required to ensure effective communication and engagement with participants.

Task description

We are looking for 1 online volunteer with native-level Turkish proficiency to support community communication, participant engagement, and administrative tasks for the Green and Digital Skills Training Programme, implemented by UNDP ICPSD under the Skills for an Inclusive Future (S4IF) Network.

The online volunteer is expected to:

- Support the S4IF team throughout the four-week online training programme.

- Support communication and coordination between trainers, participants, and the S4IF team.

- Manage participant communication through WhatsApp, Microsoft Teams, and other relevant channels.

- Contact participants and share training schedules, reminders, announcements, and learning materials.

- Track participant attendance, engagement, and progress throughout the programme.

- Follow up with participants to encourage active participation and completion of the training.

- Support the collection of assignments, assessments, and participant feedback.

- Assist with administrative and logistical tasks related to the training sessions.

- Provide regular updates to the S4IF team on participant engagement and programme implementation.

- Language requirement: Native-level Turkish proficiency is mandatory. English proficiency is an asset.

Skills and experience

- Minimum a senior-year university student, preferably pursuing or holding a Bachelor’s degree in Social Sciences, Education, Communications, Business Administration, Computer Science, or a related field.

- Previous experience in community management, student engagement, online training coordination, or similar activities.

- Experience with digital communication and collaboration tools such as WhatsApp, Microsoft Teams, Microsoft Office, Zoom and online learning platforms.

- Strong organizational, interpersonal, and communication skills.

- Native-level Turkish proficiency, with excellent written and verbal communication skills, is mandatory.

- Good written and verbal English skills are an asset.

- Ability to coordinate with trainers and participants, track attendance and progress, and manage multiple tasks.

- Knowledge of green and digital skills, sustainability, artificial intelligence, or related fields is an asset.

Full eligibility requirements, conditions of service and application instructions are available on the official UNV platform.