KNOWLEDGE MANAGEMENT OFFICER, P4

This position is located in the Library & Archives (L&A) of the United Nations Office at Geneva. The incumbent will be project manager for the Library and Archives’ Strategic Heritage Plan (SHP) renovations which affects public areas, offices and collection storage areas and entails a closure of the main building and collection moves. Responsibilities include project planning and coordination, risk management support, logistics and operations planning and implementation, monitoring and evaluation, communication and stakeholder liaison and support. The incumbent has a double reporting line to the Chief of Institutional Memory Section and the Chief of Library Services Section.

Within delegated authority, the incumbent will be responsible for the following duties: Assists management with coordination, reporting and follow-up during SHP and the design of the knowledge systems framework for future services to be offered by the Library Services Section and the Institutional Memory Section of the UN Library & Archives at Geneva upon return to the main building. Leads and coordinates within Library & Archives and coordinates with SHP and contractor teams on project planning, risk management, logistics and operations for preparation, move and storage of collections, staff and equipment, and safety aspects. Oversees the Library & Archives partnership frameworks with relevant partners by: • Mapping partnerships across stakeholder groups; • Liaising with experts and stakeholders; • Proposing to management partnership frameworks to maintain the Library & Archives as a global centre for the study of multilateralism. Develops and maintains together with relevant colleagues the Library & Archives Monitoring and Evaluation Framework by: • Suggesting new lines of theoretical analysis for service evaluation; • Proposing substantive models for monitoring and evaluation of knowledge services; • Creating and leading task groups of Library & Archives staff to test new monitoring applications. Provides change management support to both Chiefs of Sections as needed. Provides substantive support to management by: • Providing guidance to and supervision of professional and general service staff as required; • Drafting and monitoring budget and performance reports in specific project areas; • Providing coordination for communication and outreach activities; • Identifying opportunities and communication tools and platforms to raise visibility of the Library & Archives' knowledge services; • Representing the Library & Archives with presentations on assigned topics.

Professionalism: Knowledge and understanding of theories, concepts and approaches relevant to the field of information management, knowledge management and knowledge services. Advanced knowledge and understanding of library and/or archives operations and resources. Ability to conduct research and provide recommendations on information management, knowledge management and trends in multilateral studies. Demonstrated conceptual, analytical and evaluation skills and ability to conduct independent research and analysis, identifying and assessing issues, formulating options and making conclusions and recommendations. Expertise in managing complex projects involving groups of stakeholders. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed. Client orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

An advanced university degree (Master’s or Doctorate degree, or equivalent) in information management, library science, archival sciences, social sciences or related fields is required. A first-level or advanced degree (Bachelor’s, Master’s or Doctorate degree, or equivalent) in any fields of studies with two additional years of relevant work experience may be accepted in lieu of an advanced university degree in the specified fields of studies.

Not available.

A minimum of seven (7) years of experience at the international level working in library or archives management or programme/project management in the area of knowledge services or related area is required. Experience with managing library or archives constructions, renovations or moves is desirable. Experience in managing complex projects applied to library or archives involving several stakeholder groups is desirable. Experience developing and implementing institutional partnerships for libraries, archives or knowledge management services is desirable.

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. For this position, applicants from the following Member States, which are unrepresented or under-represented in the UN Secretariat as of 31 August 2026, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Belize, Brunei Darussalam, Cabo Verde, China (People's Republic of), Cuba, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Grenada, Indonesia, Israel, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Micronesia (Federated States of), Monaco, Nauru, Nicaragua, Oman, Palau, Papua New Guinea, Paraguay, Qatar, Saint Vincent and the Grenadines, San Marino, Saint Lucia, Sao Tome and Principe, Saudi Arabia, Singapore, Slovenia, Solomon Islands, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu. Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.