Reporting and Monitoring SBC Specialist

Host entity: UNICEF

Volunteer type: National

Areas of expertise: Monitoring, evaluation

Application deadline: 10/09/2026

Mission and objectives

About us

United Nations Children's Fund (UNICEF) is the driving force that helps build a world where the rights of every child are realized. We believe that nurturing and caring for children are the cornerstones of human progress. UNICEF was created with this purpose in mind – to work with others to overcome the obstacles that poverty, violence, disease and discrimination place in a child’s path. We advocate for measures to give children the best start in life, because proper care at the youngest age forms the strongest foundation for a person’s future.

UNICEF is mandated by the United Nations General Assembly to advocate for the protection of children's rights, to help meet their basic needs and to expand their opportunities to reach their full potential. It is guided by the Convention on the Rights of the Child and strives to establish children's rights as enduring ethical principles and international standards of behaviour towards children.

UNICEF provides long-term humanitarian and developmental assistance to children and mothers in 191 countries through country programmes and National Committees.

What We Do

UNICEF works to protect the rights of every child in South Sudan

Assignment context

UNICEF works in South Sudan to protect and promote the rights of every child, with a focus on reaching the most vulnerable children, adolescents, families and communities affected by conflict, displacement, disease outbreaks, food insecurity, climate-related shocks and other humanitarian emergencies. UNICEF supports the Government of South Sudan and partners to deliver integrated programmes in health, nutrition, WASH, education, child protection, social policy, and social and behaviour change.

This UNV assignment is part of UNICEF South Sudan’s Social and Behaviour Change programme and Accountability to Affected Population will strengthen knowledge management, reporting, monitoring and evaluation systems for SBC-AAP results. The assignment will support the evidence generation, including rapid assessment, support sectoral programme behavioural research/insight/assessment, consolidation, analysis and dissemination of evidence on SBC-AAP interventions, including community engagement, accountability to affected populations, social listening, behaviour change communication, emergency RCCE, capacity development and cross-sectoral SBC-AAP support. The role will help ensure that SBC-AAP evidence, lessons learned and results are systematically documented and used for programme adaptation, donor reporting, management decision-making and strategic positioning of SBC as a programme accelerator.

Task description

Within the delegated authority and under the supervision of the Chief, Social and Behaviour Change, or his/her designated mandated representative(s), the UNV SBC Specialist – Knowledge Management, Reporting, Monitoring and Evaluation will:

• Support the design, development, management and implementation of SBC-AAP knowledge management and information systems, tools and processes to capture, organize, analyse and disseminate evidence, lessons learned, promising practices and programme results across UNICEF South Sudan and partner platforms.
• Contribute to the development, quality assurance and timely submission of SBC-AAP including RCCE inputs for donor reports, situation reports, programme updates, annual and mid-year reviews, management briefs, proposals, case studies and human-interest documentation.
• Support monitoring and evaluation of SBC-AAP activities by consolidating field data, partner reports, community feedback, social listening findings and programme indicators, and by preparing analytical summaries that inform adaptive programming and management decisions.
• Develop and maintain SBC-AAP dashboards, trackers, reporting matrices and knowledge repositories in coordination with Programme Monitoring, Evaluation and Reporting, field offices, programme sections and implementing partners.
• Support documentation and synthesis of SBC-AAP and RCCE contributions to cross-sectoral results, including immunization, maternal and child health, nutrition, WASH, education, child protection, emergency preparedness and response, and accountability to affected populations to promote closure of feedback loop.
• Provide technical and coordination support for SBC-AAP assessments, end user monitoring, rapid perception surveys, community feedback analysis, social listening, lessons-learned exercises and learning events, ensuring findings are transformed into practical recommendations.
• Build the capacity of UNICEF staff, implementing partners and government counterparts on SBC-AAP reporting standards, data quality, documentation, knowledge sharing and results-based monitoring approaches.
• Any other related tasks as may be required or assigned by the supervisor.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);
• Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;
• Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;
• Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;
• Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Results/expected outputs:

• As an active UNICEF South Sudan team member, efficient, timely, responsive, client-friendly and high-quality support is provided to UNICEF and its partners in strengthening SBC knowledge management, reporting, monitoring and evaluation functions, including:
• SBC evidence, field monitoring findings, community feedback and social listening insights are systematically consolidated and used to inform programme adaptation and decision-making.
• High-quality SBC contributions to donor reports, situation reports, programme reviews, proposals, learning products and management briefs are prepared on time and aligned with UNICEF reporting standards.
• SBC knowledge products, dashboards, trackers, case studies, lessons learned and good-practice documentation are maintained and shared with relevant internal and external audiences.
• Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment
• A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed

Skills and experience

• At least 3 years of professional experience in knowledge management, programme reporting, monitoring and evaluation, data analysis, results documentation, Social and Behavior Change, Risk Communication and Community Engagement, Accountability to Affected Populations, communication for development, community engagement or related areas; experience working with UNICEF, the UN system or international development/humanitarian organizations is an asset.
• Strong knowledge of results-based management, programme monitoring, data quality assurance, qualitative and quantitative analysis, reporting standards, documentation and learning approaches.
• Excellent oral and written skills; excellent drafting, formulation, reporting skills;
• Accuracy and professionalism in document production and editing;
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
• Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;
• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
• Desirable: valid national driver’s license and proven ability to drive manual gear 4x4 over rough terrain.
• Sound security awareness;
• Have affinity with or interest in child rights, social and behaviour change, community engagement, accountability to affected populations, evidence generation, volunteerism as a mechanism for durable development, and the UN System.

Competencies and values

• Professionalism: demonstrated understanding of operations relevant to UNICEF; technical capabilities or knowledge relevant or transferable to UNICEF procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with partners and stakeholders; ability to apply good judgement; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; and capacity to produce high-quality knowledge, reporting, monitoring and evaluation products.
• Integrity: demonstrate the values and ethical standards of the UN and UNICEF in daily activities and behaviours; act without consideration of personal gain; protect confidential and sensitive information; resist undue pressure in decision-making; and promote transparency, accountability and trust in all professional interactions.
• Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues;
• Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
• Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities;
• Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;
• Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary;
• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNICEF’s mission and vision, as well as to the UN Core Values.

Living conditions

Juba is the capital city of South Sudan and serves as the main duty station for UNICEF South Sudan Country Office. Living conditions require adaptability, security awareness and compliance with United Nations security procedures. Basic services, telecommunications, banking facilities, health services, markets and accommodation options are available in Juba, although costs can be high and service reliability may vary. Field travel may be required to locations affected by emergencies, where living and working conditions may be difficult, access may be constrained, and security conditions may change rapidly. The UN Volunteer must comply with UNDSS security guidance, complete mandatory security trainings and observe UNICEF and UN duty of care requirements at all times.

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.

Full eligibility requirements, conditions of service and application instructions are available on the official UNV platform.